Boomerang for Gmail

Welcome to the Boomerang for Gmail User Feedback Forum! Team Baydin would love to get your feedback to make Boomerang even better. Please leave your ideas here or just up-vote one you like.

How can we improve Boomerang for Gmail?

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  1. its not working

    I just sent 2 messages to another email of mine and opened each one 3 times and it doesnt notify at this email. something is wrong

    1 vote
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    • Non-profit pricing

      I know doing your job doesn't come cheaply. I am really liking your product, but even as cheap as it is is there a way for a non-profit discount?

      1 vote
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      • Help!

        Boomerang is not working. Says something went wrong while using bulk boomerang.

        1 vote
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        • Pricing Model - Seems to be your biggest complaint

          Your current pricing tier works for enterprise level businesses but punishes small businesses and start ups that require Pro. Can you create a limited message credit model?

          I love what your system does and really wish I could use it but your pricing is too prohibitive for my small startup. Very disappointing.

          2 votes
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          • didnt order your service

            i didnt order your service. please give me a refund.$99.06

            1 vote
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            • Sent Later Notification

              I wish I could enable notifications for when my email is sent—since sometimes I schedule them for several days out. If I think ahead, I BCC myself, which helps, but I wish it was automatic.

              1 vote
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              • Ability to Select International Time Zones Please!

                I've seen some other posts but wanted to let you know that there is a real need here to be address. From my perspective I would like the ability to select a time zone and say to send it a 8am EST OR 8 am IST. Thank you!

                8 votes
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                • Follow up reminder for recipient

                  Is it possible to send a follow up/reminder email to the recipient (instead of it going to me) if they don't reply?

                  2 votes
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                  • Make it WORK

                    Every time I edit something that is scheduled I can't edit anything else after that - I use Chrome, I have cleared cookies, it's just a huge pain right now!!!! And I pay for this service yet can't get any direct help! I have things scheduled that now I have to delete and completely redo and I just don't have time to be doing this every month - that's the whole reason why I employ your services! VERY frustrated now that I have wasted an hour and have made zero progress.

                    1 vote
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                    • Send Later + Archive

                      Like with Gmail's Send + Archive button, it would be great if Boomerang had a Send Later + Archive button.

                      4 votes
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                      • Pricing

                        I'm grandfathered in with Google apps. I currently have 50 free accounts, which I use 3 of them. I don't think I receive anymore email than a normal gmail.com account. I really don't need the recurring messages or responsible. I don't think I get full value at 14.99 but definitely would be a customer at the $4.99 version. Thanks for "listening". :)

                        2 votes
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                        • Separate "Tracking" and "Read Receipts"

                          Can you separate those features - currently they are linked - it's all or nothing?

                          Other tools (like Cirrus Insights) allow you to track opens, fwds, and clicks without included a "request read receipt".

                          As a salesperson, I don't like forcing people to click a read receipt - I think it's rude and intrusive.

                          I do, however, really like to know, covertly, if they have read my message (and how many times) and if they have fwd'd it.

                          2 votes
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                          • Trying to Upgrade

                            Hey guys I'd like to upgrade but it will not allow me to select the first tier for some reason. Can you help?

                            1 vote
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                            • Add calendar & time to send later function

                              It would be great to have a calendar and time pop up when selecting when to send an email later.

                              1 vote
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                              • iPhone ...

                                Can I not send emails from my iPhone and have them Boomerang? I just upgraded and don't see this and I primarily work from my mobile device, as many people do because we're all on the go!

                                1 vote
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                                • Attachments for "send later" messages are not working

                                  several times now attached files are not making it through with send later messages. am I doing something wrong? Do I need to configure something?

                                  1 vote
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                                  • Customer service to answer questions

                                    My emails that are boomerang, say; "Can not retrieve message, no longer available" I also am not able to EDIT a email that is a delay send. It say edit but the page comes up blank.... Little help needed. Dont leave out Customer Service. It makes all the difference in the world as to wether I stay or find another service.

                                    1 vote
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                                    • Send times & hold times

                                      I would like to have it default to any messages written after 7pm not be sent until 7am. That I can override with Send Now.

                                      1 vote
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                                      • Don't require all cookies to be accepted.

                                        Per Troubleshooting, "I use Firefox and see a login-successful popup, but then a message still warns me that I must have a popup blocker, and Boomerang doesn't work. What now? ...Please ensure that third-party cookies are enabled. Detailed instructions are here." It is unsafe/unwanted to allow all cookies always. Would you additionally give a specific URL to enter into Firefox, etc, to where it asks for exceptions to the cookie policy?

                                        4 votes
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                                        • Troubleshooting grammar error

                                          In Troubleshooting you have this sentence:
                                          If the buttons are missing, ensure that sure that you are using Boomerang outside of these modes.
                                          The grammar police would like you to fix it.

                                          1 vote
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