Boomerang for Gmail

Welcome to the Boomerang for Gmail User Feedback Forum! Team Baydin would love to get your feedback to make Boomerang even better. Please leave your ideas here or just up-vote one you like.

How can we improve Boomerang for Gmail?

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  1. SLOW to implement improvements

    Looks like it's almost 2 years since you said an iOs app would be available. No extension for Edge although Windows 10 has been around for awhile. And I am still upset that you have NO intermediate rates-$5 for 1 "account", $10.00 for unlimited. I am paying $4.99/month for each of TWO gmail addresses (and am retired and don't operate a business) Come on, how about a $6-7 plan for up to 4 gmail accounts. Unfortunately, my opinion is that Boomerang is NOT responsive to customer feedback. I am going to shift my Boomerang to my second account, and delete…

    3 votes
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    • Edge

      Can you please advise if you have any plans to make Boomerang (which I love) available for Edge. I am currently using Firefox but the most recent release will "not respond" if you have about 7 or more tabs open. I can and will continue to use Boomerang for Gmail on Firefox but prefer to use Bing as my browser

      1 vote
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      • scheduling recurring message every other week

        I found your app and love it. However, I need to be able to send a recurring message every 2 weeks. Please consider adding an option to customize the recurring schedule for a certain number of weeks. Thanks!

        2 votes
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        • Integration with Clio

          I am an attorney and use Gmail with Boomerang for email. I also use Clio as my cloud-based practice management software. Gmail has a Clio plug-in that allows me to store my emails within Clio. However, when I use Boomerang to schedule delivery of an email, it does not properly archive in Clio. Instead of the email's contents being recorded in Clio, only the Boomerang header information is transferred (i.e. the counter for how many times the email has been opened or clicked is the only thing that appears).

          1 vote
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          • Make "a month" more specific

            I refer to your Q and A as follows:

            QUOTE

            So I can't use Boomerang for FREE?!

            You can use Boomerang for free as long as you only schedule 10 messages or less a month.

            UNQUOTE

            "a month" is not specific enough. It could mean "a calendar month". Does it? Here is an example: On June 30, the remaining credit is , say, 2. On July 1 (and till July 31), the credit balance will change to 10, will it not? This is my interpretation (which may be shared by others).

            My suggestion : change "a month" to "a calendar…

            1 vote
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            • Auto-Schedule

              A setting that has like an, "If email is being sent after [ x time ], then schedule to send at [ x time ]".

              Example: If email is being sent after 1 AM, then schedule to send at 6 AM.

              Sending emails super late at night is kind of unprofessional and sometimes I'm so tired, I forget to schedule them with Boomerang completely and end up looking like I'm crazy for being awake at this time (which I guess I am)-- I think this would be a really cool feature, especially for high school kids who work late or…

              2 votes
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              • Footer text

                I am upset that without warning before hand that each email I sent, said to the effect that I requested a read receipt in the footer. It should be clear that will be shown after I installed in Gmail. There was plenty of helper text/pops showing how to use it after installation. Convenient the footer disclaimer was missing from the intro of the product.

                1 vote
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                • Manage attachments better

                  If I attach an image and then delete it to add another one, Boomerang will still send all the deleted images. I just sent a client a tonne of images I didn't want to, neither could I tell at the time of sending. I will share this experience with others and tell them to avoid your extension, if they don't wanna put their reputation at stake. Really bad bug.

                  1 vote
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                  • Confirmation when it will send. Option to change.

                    Sorry, it is more of a concern. I just sent a delayed message to be delivered tomorrow. I needed for it to be sent at 7AM, however when selecting send AM, it just SENT. I have now way to se what time it is set up for the AM. It was about 4:30PM when I was setting it today. (I started to select exact time.. but clicked on AM thinking it surely would let me say when in the AM?? Lastly, I do not se a way to see what is in the que to send. thank you for listening.…

                    1 vote
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                    • help, i accidentally signed up for the more expensive account!

                      I selected the "basic" paid account, but after I filled out all the cc info, it switched to the more expensive account by default. I noticed this just as I was hitting "accept". I feel a little cheated by this slight-of-hand and want this rectified immediately, so I only get charged for the basic paid account.
                      Please confirm asap that this has been done!

                      1 vote
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                      • Specify Timezone

                        Can we just have a setting in the boomerang account settings panel that lets you select a timezone? (or at least confirm what time zone it thinks we're in?)

                        I currently have no idea what time zone boomerang is set on- I only know that it did not work. My gmail timezone is EDT. I am currently in Japan. My system clock has 3 different time zones.

                        I used japan local time to set email, but it didn't work.

                        Can we just have a setting in the account for timezone?

                        14 votes
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                        • used it for 1 day

                          decided to try the 30 day free trial on PRO and use the tools it shows but it wont give me the 30 day trial, it automatically tried to charge my card for the $14.99

                          1 vote
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                          • E-mail Error

                            Ever since I installed Boomerang all of my sent e-mails (answers or new ones) go directly to the spam folder/trash can. I have checked all the setting options but have found nothing that could explain or fix this. This is very serious and I've been losing many professional communications. Is there any solution for that or should I remove Boomerang?

                            1 vote
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                            • Edit a scheduled message

                              Not possible for me. The app says "retrieving message" which never happens. Useless.

                              1 vote
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                              • Boomerang Checkbox Marked by default!

                                Hi!, I would like to see an option the leave the Boomerang checkbox marked by default. It shouldn't be difficult to to develop this. I wuould actually pay for this.

                                Please do it.

                                Thanks!

                                1 vote
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                                • Need to ask a questions an you don't have contact or support email ??

                                  I have an Pay for Boomerang, but there are issue's . Email often don't bounce back to top of inbox the end up where the started way back in my inbox. Also message appears "Message moved to top of Inbox by Boomerang (view this conversation)." then you need to open a new email tab, that can't be right ? Pleas help I'd love to continue service if we can resolve . My settings all look correct.

                                  Thanks

                                  1 vote
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                                  • every time i open the email i sent from my own sent folder to be tracked by the recipient, boomerang counts this as a tracked open.

                                    I sent an email to someone with Track Message on it.
                                    every time i open the email i sent from my own sent folder it adds to the number of times the email was opened.
                                    I have no idea now, if the intended recipient has ever opened my email or if the read receipt was tracked because i opened it.

                                    1 vote
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                                    • To do app

                                      Hi

                                      Please do a boomerang to do app using the same concept of the inbox.

                                      Inboxes get so messy clunky and demotivating due to clogging of tasks, some which are waiting on other people.

                                      Currently I use any do but if they had a boomerang feature I could have 5 items on my daily to do instead of 140!

                                      Thanks

                                      Matthew

                                      1 vote
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                                      • Edit messages

                                        Hi, I want to edit a scheduled message when I want to save my edit it always gaves me an error message.

                                        1 vote
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                                        • UNINSTALL BOOMERANG NOWW!!!

                                          Hi!! I DID NOT INSTALL BOOMERANG YESTERDAY, IT JUST INSTALLED ITSELF. I ALREADY REVOKED ACCESS TO MY GMAIL AND IT'S STILL IN EVERY SINGLE EMAIL I HAVE!! AND ITS MESSING WITH MY EMAIL! WITHOUT MY KNOWING, I SEND EMAILS THROUGH THE MAILBOX DELEGATED TO ME WHEN MY SETTINGS DONT ALLOW THAT!!!! IT IS VERY FRUSTRATING! PLEASE TAKE OUT AND FIX!!!!

                                          4 votes
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                                            1 comment  ·  Admin →
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