Boomerang for Gmail

Welcome to the Boomerang for Gmail User Feedback Forum! Team Baydin would love to get your feedback to make Boomerang even better. Please leave your ideas here or just up-vote one you like.

How can we improve Boomerang for Gmail?

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  1. Contact information

    What is the email to contact with you? I need to make a change on invoice information

    1 vote
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    • IT IS NOT WORKING FOR ME THE PAST WEEK!

      Messages are not coming back! I continually receive these emails: "Boomerang for Gmail couldn't locate the message titled ..."

      HELP! I'm paying for this service which is normally very helpful. This problem is killing my productivity. Please fix it!

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      • Nonprofit grants?

        Any chance of free use for small nonprofits? Slack and google has been awesome with this and really helps us do our work better. We'd love to try out Boomerang!

        4 votes
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          1 comment  ·  Admin →
        • Pricing Model - Seems to be your biggest complaint

          Your current pricing tier works for enterprise level businesses but punishes small businesses and start ups that require Pro. Can you create a limited message credit model?

          I love what your system does and really wish I could use it but your pricing is too prohibitive for my small startup. Very disappointing.

          1 vote
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          • Doesn't work

            Hi, I had boomerang working just fine. But now the boomerang icon only appears adjacent to my internet address bar and not in my gmail window. When I click it it just opens a new browser tab and appears to be creating a new email for me....

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            • Save as task

              Allow an email to be turned into a task assigned to the email recipient. Allow naming of task in subject line. Also allow a recurring email reminder about the task to be scheduled.

              When an email comes in from that user with the subject line, ask if user wants to mark task complete. Also have a simple way to open an option to see tasks assigned to that email recipient to allow quick task completion just in case they don't include the subject line.

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              • Pricing

                I'm grandfathered in with Google apps. I currently have 50 free accounts, which I use 3 of them. I don't think I receive anymore email than a normal gmail.com account. I really don't need the recurring messages or responsible. I don't think I get full value at 14.99 but definitely would be a customer at the $4.99 version. Thanks for "listening". :)

                1 vote
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                • make basic for gmail apps

                  You don't offer me the basic which I would use instantly. Yes I am using google for my business and have a google app.
                  Gmelius offers their basic package to google app and I am going to go with them . 14 dollars a months is to much but 5 dollars is more than fine. I like your style and wish you offered me the basic package. Oh well good bye.

                  1 vote
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                  • look at mailtrack

                    guys, mailtrack confirmation opening and adding whatsapp ticks (sent and read) kick ass, can you change your opening confirmation functionality. Furthermore I have noticed that if I open an email that requested for read receipt, counts me also when I only want to know if customer opened email.

                    1 vote
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                    • stop folders appearing

                      I uninstalled boomerang from Chrome ages ago and periodically the folders for Boomerang keep returning. Trying to remove this completely from Chrome but hard to do so.

                      1 vote
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                      • BUG: Boomerang add the tag trash to email sent

                        Often, when adding a Boomerang note, we notice that the email sent has then the label trash. This leads to major problem, especially if the email is important. We might stop using Boomerang just because of this.

                        We have been able to prove that Boomerang is the culprit. Do you know this problem? do you plan to fix it?

                        6 votes
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                        • Says browser not supported. Suggests Firefox.

                          But the browswer being used at the time WAS Firefox.

                          1 vote
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                          • No Pop-up Authentication

                            My work does not allow pop-up windows in Chrome. Your extension uses pop-ups to authenticate, rendering your app useless for me. Do not use pop-ups.

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                            • Expiration date?

                              Hello!

                              According to https://b4g.baydin.com/subscriptions you can send up to 10 emails a month nevertheless in https://b4g.baydin.com/manage I have a text that says "Credits Remaining: Unlimited
                              Expiration Date: Fri, Mar 17, 2017"

                              That´s the date when my account expires or is that when the "Credits remaining" expire?

                              If I schedule an email to be sent after that date. Is it gonna be sent?

                              Regards,
                              Luis

                              1 vote
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                              • Multi accounts billing error

                                Hi,
                                I am actually using 2 gmail accounts on a daily basis and I just upgrade my plan for one of those. I made a mistake and upgraded the wrong one for the year to come.

                                Could you please attach the upgraded plan I pay to "eliott@amazingcontent.io"? I only need a monthly subscription for "esiegler@meilleursagents.com".

                                Thank you for your reply

                                1 vote
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                                • how to send an email please?

                                  hi, I tried to send an email but it gives this message below, how do I change/fix this please?

                                  Your Send Later message must be scheduled earlier than your Boomerang reminder.

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                                  • Didn't work

                                    I scheduled an email to be sent at 8:00am this morning..and it was sent right away at odd hours of the night (12:05am). What's frustrating is that it not only sent right away, so the timing wasn't delayed like I had intended, but I received a boomerang message saying that the message that was scheduled to send out at 8:00am could not be located. I will be deleting boomerang because of this bad glitch.

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                                    • EDIT MESSAGE

                                      your edit message function is extremely non-intuitive and causes errors. You click it, then nothing happens within the immediate window, yet a pop-up comes up saying to "click here to edit message". then a blank page appears; and one is supposed to somehow know to click back into the gmail tab to actually edit the Draft (which is still buried in the Read messages, instead of opening it immediately). Then once you find the message, there are (2) versions of it: (1) in the gmail format open to edit, then another in the boomerang format with an "edit message" button.…

                                      1 vote
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                                      • Don't require all cookies to be accepted.

                                        Per Troubleshooting, "I use Firefox and see a login-successful popup, but then a message still warns me that I must have a popup blocker, and Boomerang doesn't work. What now? ...Please ensure that third-party cookies are enabled. Detailed instructions are here." It is unsafe/unwanted to allow all cookies always. Would you additionally give a specific URL to enter into Firefox, etc, to where it asks for exceptions to the cookie policy?

                                        1 vote
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                                        • Orangatang

                                          I don't have an App- I'm just trying to read a flyer my son sent to me. Why do I have to sign in and/or pay for what????

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