Boomerang for Gmail

Welcome to the Boomerang for Gmail User Feedback Forum! Team Baydin would love to get your feedback to make Boomerang even better. Please leave your ideas here or just up-vote one you like.

How can we improve Boomerang for Gmail?

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  1. Can't use my subscription

    I paid for a subscription and the application is acting like I have the free version, telling me I've hit the max number of messages for a free account.

    Please help.

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    • Send before

      Be able to schedule the recurring send time BEFORE a date. Such as send email 2 days before the first Thursday of the month.
      I have a meeting every first Thursday at 700pm and would like to send reminders two days before but that day changes. Some times it's the on the last Tuesday of the month some times not. You may already have a way to do this I just don't see. Any help would be great.

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      • Pricing pricing pricing....

        Guys, I've fallen in love with Boomerang. I'll never be able to go back to emailing without scheduled followups returning to my inbox to make sure lines of communication say open. Thank you for this service and for opening my eyes to how useful my Gmail can be.

        Okay, now that's said. Guys, you're asking me to pay more than my entire Gsuite subscription costs me monthly, just to add one small feature to my gmail. Don't list off the fluff features you're offering, I don't care, I JUST want to be able to schedule emails and have them come…

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        • Invoice

          Can you email me my invoice each month? I bet you could set up an automatic email to do this.

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          • gmail label conversion failed label_112

            when i try to search my gmail emails I get this error and nothing comes up " label conversion failed for label_112"

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            • No logo

              On my Note 3 Gmail, I have a send arrow is displayed, but there is no logo or button for Boomerang. (The computer version works well.)

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              • folders for recurring emails

                Would be nice if you could put the recurring emails in separate folder for each group you are creating

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                • need help

                  I have a recurring email that I cannot find and shut off

                  There is not search button to find it in my Managing recurring emails

                  email is jonathan.collins@avisonyoung.com

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                  • edit not working

                    I have used the edit (messages to send later) function in the past successfully. Today, it is simply not working. I tried many times -- closed gmail, re-opened it -- tried again. Still not working. Here is what happens every time:

                    -I click on Boomerang logo withing gmail
                    - Go to Manage scheduled email
                    - Open tab for messages to send later
                    - Select message, click on Edit
                    THEN, I get a message a saying "Retrieving message, please wait"
                    THEN, I get a link that says "click here to edit message
                    BUT NO MESSAGE EVER COMES -- I just get…

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                    • HELP ME CANCEL SUBSCRIPTION PLEASE

                      Hello,

                      I've been trying to cancel my subscription and i keep getting billed. This is incredibly frustrating. Please contact me to confirm it will no longer charge me.

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                      • read receipts

                        hi

                        10 free per month is really useless , please make it 30

                        thanks

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                        • HELP ME PLEASE

                          Hi,

                          I would like to know how to edit a recurring message, I was following the instructions and even watch the video but nothing as sgiwb

                          Settings
                          When messages are returned, they should be:
                          Marked as unread
                          Starred
                          At the top of your inbox
                          Labeled as 'Boomerang-Returned'
                          Enable Respondable
                          Enable Respondable with advanced machine learning
                          Premium Features
                          Upgrade to the Premium plan to enable these features:
                          Request a read receipt for every email I send
                          Enable Boomerang for every email I send:
                          Remind me after sending
                          Enable CRM Integration

                          Could you please let me know how to edit? before I…

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                          • Fix non-US date formats

                            Guys, it's a bummer that Boomerang thinks 16:00 is an error!!
                            I don't even speak of understanding dates better.. like 7th of July. ISO8601. All that.

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                            • Bring back $5.99/month

                              Why do I have to pay $14.99/month for Boomerang when it used to be $5.99 per month. I want to be a loyal customer, but that is a 250% increase. Can I receive the old $5.99 rate?

                              4 votes
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                              • What tech does Boomerang use? How secure is it?

                                We are considering Boomerang. However, I didn't see what technologies that it uses to connect to say, Gmail. Does it use React, Chrome, or other technologies?

                                How secure and are there any specific EULA's that we need to agree too that would allow Boomerang to use our data?

                                1 vote
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                                • Read receipts attaching themselves!

                                  All of a sudden, read receipts are being attached to emails that I did not need read receipts for. Because of this I am already out of credits when I normally stay within the 10 read receipt limit. Is this a mistake? A glitch? Did I accidentally enable a setting?

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                                  • remove attachments

                                    Please make it so we can remove attachments in a scheduled email.

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                                    • 1 vote
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                                      • SLOW to implement improvements

                                        Looks like it's almost 2 years since you said an iOs app would be available. No extension for Edge although Windows 10 has been around for awhile. And I am still upset that you have NO intermediate rates-$5 for 1 "account", $10.00 for unlimited. I am paying $4.99/month for each of TWO gmail addresses (and am retired and don't operate a business) Come on, how about a $6-7 plan for up to 4 gmail accounts. Unfortunately, my opinion is that Boomerang is NOT responsive to customer feedback. I am going to shift my Boomerang to my second account, and delete…

                                        3 votes
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                                        • Edge

                                          Can you please advise if you have any plans to make Boomerang (which I love) available for Edge. I am currently using Firefox but the most recent release will "not respond" if you have about 7 or more tabs open. I can and will continue to use Boomerang for Gmail on Firefox but prefer to use Bing as my browser

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