Boomerang for Gmail

Welcome to the Boomerang for Gmail User Feedback Forum! Team Baydin would love to get your feedback to make Boomerang even better. Please leave your ideas here or just up-vote one you like.

How can we improve Boomerang for Gmail?

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  1. Premium is Too Expensive

    Hello,

    Thanks for making this app. I find it very useful and would love to go Premium for respondable and for those features, but $15/month is way too expensive for that service. I say this just so you know. I think you would make much more $ if you priced it around $2.50-$5/month. I might consider $5/month. For reference, I pay $20/month for Google Enterprise in its entirety! $20 for Prosperworks CRM. Both of those are just in an entirely different category of service than a plugin. Anyway. I appreciate what you have provided for free, just trying to be…

    7 votes
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    • Specify Timezone

      Can we just have a setting in the boomerang account settings panel that lets you select a timezone? (or at least confirm what time zone it thinks we're in?)

      I currently have no idea what time zone boomerang is set on- I only know that it did not work. My gmail timezone is EDT. I am currently in Japan. My system clock has 3 different time zones.

      I used japan local time to set email, but it didn't work.

      Can we just have a setting in the account for timezone?

      11 votes
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      • UNINSTALL BOOMERANG NOWW!!!

        Hi!! I DID NOT INSTALL BOOMERANG YESTERDAY, IT JUST INSTALLED ITSELF. I ALREADY REVOKED ACCESS TO MY GMAIL AND IT'S STILL IN EVERY SINGLE EMAIL I HAVE!! AND ITS MESSING WITH MY EMAIL! WITHOUT MY KNOWING, I SEND EMAILS THROUGH THE MAILBOX DELEGATED TO ME WHEN MY SETTINGS DONT ALLOW THAT!!!! IT IS VERY FRUSTRATING! PLEASE TAKE OUT AND FIX!!!!

        4 votes
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          1 comment  ·  Admin →
        • Removing "Bring to top message"

          Hi,

          I wish the system had a way to delete the dummy message after the email return to the top of the list.

          The one that starts with

          "Message moved to top of Inbox by Boomerang (view this conversation)."

          because sometime I boomerang them fro few days and these dummy messages add up and get really annoying

          2 votes
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            1 comment  ·  Admin →
          • Talk to someone

            Hi, How can I talk to someone to get help?

            4 votes
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            • Pricing

              Hey there, love the product. I'm a google apps user. However, 14.99 per month is a massive jump for someone who uses the product only slightly over the free plan. I use the "send later" feature and the "return to inbox later" feature. I use none of the response or click tracking features. I think if there was another pricing tier (similar to personal) that did work for Google Apps users - it would make things a lot more justifiable. I just can't justify 14.99 pm. I'll have to look at another solution for now that is more affordable. FYI…

              2 votes
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              • Why not a paid personal plan for GSuite ?

                Hi I have a domain with 1 user (myself), but it would appear that your personal plan is not available to me and I either use the free service or the pro service....... it doesn't make sense and makes me want to stay on the free service !

                4 votes
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                • Send annual email receipts for subscription GOODNESS

                  This is the only service I know that does not send receipts upon charging us for our subscription!! let alone does not send reminders. terrible.

                  1 vote
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                  • Boomerang from list view without opening individual messages

                    It's really important for me to be able to Boomerang from list view without opening individual messages. Ideally I could boomerang several at the same time, however even if I can only boomerang one at a time it would save me a lot by avoiding distractions and not triggering any read receipts, if I could just boomerang it to deal with when I'm better able -- get it out of my inbox without seeing any contents and likely distracting me.

                    1 vote
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                    • Hi! Maybe you want to monetize your extension? Thanks!

                      Hello,
                      My name is Yana, I work at AdNow.com.
                      Here is our website https://adnow.com/
                      I`d like to ask you what do you thing about monetization of your extension.
                      If you are interested, please contact me at yana[at]sales.adnow.com.
                      Thanks and have a nice day!

                      1 vote
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                      • Dashboard should show who the message was From AND who the message is TO

                        Please show both who the message is From and who it's TO on this dashboard. When I set Boomerang to return a message I've sent (I do that frequently) the dashboard doesn't currently tell me who the message was sent to. That's a experience gap for people who use Boomerang on sent messages.

                        2 votes
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                        • Preview pane and editing - doesn't work!

                          When using Preview Pane in Gmail, the Edit Message button doesn't show. You have to change to regular mode and open the mail. Can you fix this?

                          Also, the editing doesn't work for me at the moment. A new tab in Google Chrome pops up, it's trying to revive me mail but it doesn't succeed - it goes blank.

                          1 vote
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                          • Lydia Buesseler

                            Help! I clicked on the wrong thing and got your service for a year - not a month! I just got my eye dilated and must've made a mistake. Please fix this before the weekend otherwise I'm pretty screwed.

                            1 vote
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                            • IOS?

                              I really like boomerang but am so disappointed that you are still not able to offer it on iphone without jumping through some serious hoops. I use my phone in business all day long and e-mail management is key. Isn't there anything you can do now?

                              1 vote
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                              • its not working

                                I just sent 2 messages to another email of mine and opened each one 3 times and it doesnt notify at this email. something is wrong

                                1 vote
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                                • Non-profit pricing

                                  I know doing your job doesn't come cheaply. I am really liking your product, but even as cheap as it is is there a way for a non-profit discount?

                                  1 vote
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                                  • Help!

                                    Boomerang is not working. Says something went wrong while using bulk boomerang.

                                    1 vote
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                                    • Pricing Model - Seems to be your biggest complaint

                                      Your current pricing tier works for enterprise level businesses but punishes small businesses and start ups that require Pro. Can you create a limited message credit model?

                                      I love what your system does and really wish I could use it but your pricing is too prohibitive for my small startup. Very disappointing.

                                      2 votes
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                                      • didnt order your service

                                        i didnt order your service. please give me a refund.$99.06

                                        1 vote
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                                        • Sent Later Notification

                                          I wish I could enable notifications for when my email is sent—since sometimes I schedule them for several days out. If I think ahead, I BCC myself, which helps, but I wish it was automatic.

                                          1 vote
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